This guide will walk you through the process of updating your credit card information and deleting your payment method from the portal.
✅ 1. Updating Your Credit Card
Update your card if:
Your card has expired
You got a new card with a different number
You want to switch to another card
Your old card was lost/stolen
Step-by-Step: Update Your Credit Card
1. Log in to your portal account
2. Go to Payment in the left-hand menu
3. Check your current card details:
Card number (partially hidden)
Cardholder name
Expiration date
4. Click Replace Credit Card
5. Enter your new card details:
Cardholder Name – exactly as on your card
Card Number – 16 digits (spaces auto-added)
Expiry Month/Year – month (01–12) + 4-digit year (e.g., 2026)
CVV – 3–4 digit code on the back of the card
6. Double-check all details 🧐
7. Click Save Card
What Happens Next
Your old card is immediately replaced
The new card becomes your default payment method
All automatic parking payments will now use the new card
A success message confirms the update 🎉
❌ 2. Deleting Your Credit Card
⚠️ Important before deleting:
Automatic parking payments will be disabled
You must pay for parking sessions manually
Camera Parking (ANPR) will no longer work
To re-enable automatic payments, you’ll need to add a new card
Step-by-Step: Delete Your Credit Card
1. Log in to your portal account
2. Go to Payment in the left-hand menu
3. Find your current card
4. Click the Delete button (red, on the right side)
5. Read the confirmation message carefully:
Explains the consequences
Reminds you that this action cannot be undone
6. Click Delete to confirm
7. Wait ⏳ – the deletion will process
8. Success 🎉 – your card disappears from the list
🔧 Troubleshooting
1. “Failed to add payment method” error:
Make sure all fields are filled correctly
Expiry date must be in the future
CVV must be correct (3–4 digits)
Year must be 4 digits (e.g., 2026, not 26)
2. “Failed to delete payment method” error:
Refresh the page and try again
Check your internet connection
If it still fails → Contact Support