Will I receive a receipt?
As a tenant, you will receive an email from Voids with a receipt after the rental agreement has ended if you have activated this in your settings.
How much does parking cost?
Our service fee is 10% (minimum 4 NOK) of the parking fee.
Price may vary from place to place based on what the landlord has set as the desired price for their parking space. See the prices for the different spaces in the map.
The price for renting private spaces is 5 NOK.
How do I pay for renting the parking space?
After you have registered and logged in to the Voids app, you must go to "Profile" then "Payment" and add cards. Here you enter your desired VISA card for payment.
All transactions are made via our online payment partner Stripe, and Voids AS does not store your card information with us.
Once you have entered your card, you select one of the available spaces on the map. Payment for parking will not be deducted until the parking has ended.
How do I reserve a parking space?
To reserve a parking space in Voids, simply go into the app, select the location you want to find parking, select the time when you want to park and then different options for spaces will appear. Select the parking space you want.
How do I pay for parking?
After you have registered and logged in to the Voids app, you must go to "Profile" then "Payment" and add cards. Here you enter your desired card for payment.
Can I cancel the parking before it starts?
Yes, you can cancel up to 24 hours before the parking starts, after which you will be charged for the period you have reserved.
How long can I reserve a parking space?
In Voids, you can reserve a parking space for anything from 1 hour to 1 year.
Cancellation
If you have made a reservation that you still do not want to use, it is possible to cancel the reservation.
The following terms and conditions apply:
If the cancellation concerns a reservation made in advance, and the reservation is cancelled 24 hours before the parking was to start, you will not be charged for the reservation.
If the cancellation concerns a reservation made in advance, and the reservation is not cancelled 24 hours before the parking was to start, the full amount will be charged to your account.
A reservation that has already begun cannot be cancelled and will be charged to your account in full.