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How to find and pay for unpaid parking sessions in the portal

Updated over 3 months ago

Step 1 - Check how long ago the session ended:

  • If it is less than 24 hours ago:
    You can log in to the portal, find the parking session, and pay it directly.

  • If it is more than 24 hours ago:
    The session has already been sent for invoicing, and you will receive an invoice by mail.

Step 2 - Log in to the portal

Once logged in, you can find unpaid parking sessions in two ways:

  • Click on “Unpaid Parking” in the left-hand menu

  • Or click on “Unpaid Parking” on the Dashboard

Step 3 - Pay the unpaid parking session

  • Find the session you want to pay

  • Click on “Pay Now”

👉 Important: You must have a valid payment card registered.

  • If you haven’t added a card, you can do so by going to “Payment” in the left-hand menu.


Step 4 - Confirmation

Once the payment is completed:

  • You will see a confirmation on the screen

  • The unpaid parking session will disappear from the list

  • The overview will update to show that all parking sessions are paid

Step 5 - History

You can always view your complete parking history by clicking on “Parking Activities” in the left-hand menu.

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