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Platform: June 2025

Updated this week

Launched: June 2, 2025

Updated Password Requirements

As part of strengthening security, we have now increased the minimum requirement for new passwords to 8 characters. For login, the minimum of 6 characters still applies to existing accounts.

In the next scheduled update (summer 2025), we will tighten requirements further:

  • Login will then require passwords of at least 8 characters

  • New passwords must be at least 10 characters long

We already recommend that you update your password now to meet the upcoming requirements and ensure the best possible protection for your account.

Improvements in EV Charging

We have recently made a number of improvements to provide a better experience when using EV charging in our app.

As part of this work, the system has identified and completed some older charging sessions that were not correctly closed previously. If you receive a receipt for a charging session that happened some time ago, this is genuine. Please contact our support team if you have any questions.

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